TECHNICAL SUPPORT for our company Agricultural Data Systems, Inc. ( ADS)
Must speak English and Spanish
Qualifications & Skills Required:
1. Help Desk experience preferred but not necessary.
2. Demonstrate basic knowledge of Hardware capabilities, general Networking, various Software packages, Operating Systems.
3. Good Communication & Customer Service skills.
4. Positive attitude
5. Wanting a Long Term Career
Daily Functions Include:
1. Learning proprietary ADS Software. We try to train but you will have to spend a lot of time learning on your own. The software is similar to time clock programs, but a lot more complicated. You have to be comfortable with figuring out logical problems. If you want a job where you can advance this is it, but only if you willing to learn on your own.
2. Fielding phone calls from ADS Software Users.
3. Answering ADS Software questions & asking questions of User to determine source of problem.
4. Applying your general computer skills along with your knowledge of ADS software to solve User problems quickly & effectively.
some SQL experience is a major plus
Please visit our website touchmemory.com and please don't send spam resumes, we will not take into consideration if we sense it's bulk email. We want a personal touch in application. More valuable then a ton of bullet points.