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Fairmont Hot Springs Resort is currently accepting applications for Front Desk Attendants.
This position is responsible:
For the 100% satisfaction of our guests at check in; check out and fulfilling their requests during their stay.
Perform all check in and out procedures, assign and disburse room keys, inform guests about hotel services and the city, answer telephones as needed, post charges, handle and balance cash and credit card transactions daily in a professional, friendly and efficient manner.
Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Ensures exceptional guest service through communication and follow-up with employees and customers.
Professional Appearance and excellent attendance and punctuality.
Will be required to work nights, weekends and holidays.
Full benefit package including: Paid Health Insurance, 401 K plan, golf and Hot Springs Membership included to qualified candidates.